At Our Website, the privacy and security of your data are important to us. We collect and process some personal data to provide you with a great shopping experience and ensure the merchandise you order arrives at its destination. This Privacy Overview will highlight some areas of our Privacy Policy and explain what data we collect and how and why we collect it. It will also explain what rights you have to your data and what requests you can make of us regarding your data.

Personal Data Collected by Our Website

We collect your personal data in the following ways:

Personal data is collected when you sign up for Our Website when you sign up for an account on Our Website, submit your email address to follow artists, or create a guest account during checkout, we collect certain personal data to remember your preferences, deliver the right Merch Alert notifications to you, and make checkout easier. This Registration Information category is described in section 2.1 of our Privacy Policy.
Personal data collected through your use of the Our Website website and app—When you browse the Our Website website, we collect personal data about your use, such as what pages you have visited and what items you have added to your cart.

This is covered in sections 2.2 and 2.6 of our Privacy Policy.

Personal data collected during the checkout process—We collect your shipping and payment information to fulfill purchases you make on Our Website and provide you with correspondence related to any issues with your order. This is covered in sections 2.3 and 2.4 and throughout section 2 of our Privacy Policy.

Why does Our Website collect and use this personal data?

We collect and use your personal data for the following reasons:

to fulfill your orders and deliver merchandise to you
to personalize your experience of Our Website and help you find the items you may be interested in purchasing
to monitor the technical functionality of the Our Website site by understanding how you use it and use that information to make improvements to Our Website to provide technical support and respond to user inquiries, and communicate with you for Our Website-related purposes, such as order receipts and shipping notifications;
to prevent fraud or potentially illegal activities
to enforce our Terms of Service
to target and deliver advertising consistent with any permissions you have given us or revoked
to notify users of updates to Our Website
to solicit feedback to improve Our Website products and services and customize your user experience
to inform you about new products or promotional offers
for other legitimate business purposes as explained in the Privacy Policy.

How does Our Website protect my personal data?

Our Website implements commercially reasonable security measures to protect the security of your online and offline information, and we are committed to protecting customer information. The profile information associated with an Our Website user account is protected by each member’s password to access their online account. You must protect and maintain the security of your login information and immediately notify us of any unauthorized use of your account. If you forget the password for your Our Website account, the website allows you to request instructions that explain how to reset your password. When you sign in to your account or enter payment information (such as a credit card number when purchasing virtual currency), we encrypt the transmission of that information using secure socket layer technology (“SSL”). While we take reasonable precautions against possible security breaches of our websites and customer databases and records, no website or Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will ever occur. We urge you to keep your personal information safe (including your account password) and log out of your account after use. Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try to prevent unauthorized access.

How does Our Website share/transfer my personal data?

We may provide your information to third parties that perform services on our behalf, including payment processing, product delivery, data analysis, e-mail delivery, hosting services, and customer service. Our Website may subcontract processing to, or share your personal data with, third parties located in countries other than your home country. Your personal data may, therefore, be subject to privacy laws different from those in your country of residence. Regardless of where your information is processed, we apply the protections described in our Privacy Policy. For more information, please refer to Section 5 of our Privacy Policy.

Your Personal Data Rights

By the General Data Protection Regulation or “GDPR,” as available and except as limited under applicable law, individuals have the rights to their personal data described below. If you have further questions, please refer to our Privacy Policy or contact us at [email protected]. Access your personal data. The right to be informed of and request access to the personal data we process about you. Update your personal data The right to request that we amend or update your personal data where it is inaccurate or incomplete. Restrict the use of your personal data The right to request that we temporarily or permanently stop processing all or some of your personal data. Object to the use of your personal data The right to object to us processing your personal data where we no longer have a legitimate or legal need to process it. Object to direct marketing The right to object to your personal data being processed for direct marketing purposes. Object to automated decision making The right not to be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect. Port your personal data: You have the right to request a copy of your personal data in a machine-readable format and the right to transmit that personal data for use in another party’s service. Erase your personal data The right to request that we delete your personal data.

How can I control what personal data Our Website uses?

To utilize any of these rights about your personal data, please reach out to us at [email protected]

Contact Us

If you have any questions, comments, or concerns regarding our Privacy Policy and/or practices, please send an e-mail to [email protected]